Consumer Reports tells you where to go for for computer tech support. We surveyed more than 3,200 computer owners to see which computer companies have the best—and worst—tech support.

A Tech Support Scam browser popup is when your browser displays an advertisement that pretends to be from Microsoft, Google, Symantec, or another legitimate company. This advertisement will state ...

Some scam artists also pose as tech support for Apple. There are some ways to protect yourself, experts say. Never call a phone number on a pop-up or give a stranger access to your computer.

When it comes to computer tech support, Apple and its stores get top marks from our readers.

According to a press release, the caller then has the intended victim turn on their computer, go online, and download a program that allows the caller to control the computer remotely.

The BBB cautions against giving "tech support" remote access to your computer. How the scam works and tips to spot a scam are addressed.

A federal court temporarily shuts down two groups of companies the FTC says mislead consumers in to buying security software and tech support.

For in-store tech support, the Apple Store’s Genius Bar was also tops but was matched by independent local computer retailers. Both got an 81 in our reader survey.