At the end of a workshop about cultural preferences in the workplace, a team leader in a global pharmaceutical company told me: “I operate with an open-door policy,” and confessed that he sought to ...

Starbucks recently announced a new code of conduct policy requiring customers to purchase an item in their stores to use the bathroom, ending its previous open door policy for restrooms. What Is ...

Stopping into America’s largest coffee chain to use the bathroom while out and about? You’ll need to buy something first. Starbucks is reversing its open-door policy, which allowed anyone to lounge in ...

Third spaces like coffeehouses are more than places to grab a drink—they’re cultural hubs where communities connect. What happens when your neighborhood coffee shop tightens its doors? Starbucks, long ...