Using predictive AI, Twilio can infer traits about a customer, such as their likelihood to churn or make a purchase. It analyzes their real-time interactions with a company based on structured data, ...

Twilio Authy Desktop app users have less than a month to switch to the mobile app or make major changes to how they log into various services.

Through this integration, Twilio customers will be able to use OpenAI’s GPT-4 model to power new generative capabilities in Twilio Engage, its multichannel marketing solution built atop the ...

Kathryn Murphy, SVP of Product and Design at Twilio, discusses the challenges companies face in using technology to improve customer engagement.

Twilio started Twilio.org to be the engine behind social impact organizations, helping them use Twilio technology, people, and funding to supercharge their reach.

Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more ...

SAN FRANCISCO, Aug. 3, 2023 — Today, Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced it will enable companies to create ...

Twilio started Twilio.org to be the engine behind social impact organizations, helping them use Twilio technology, people, and funding to supercharge their reach.