Fortunately, people who use Google Apps can get help with email from co-workers. Email help arrives in two ways: from a collaborative inbox or with delegated email access.

Types of Google Groups Google Groups has three primary categories: web forum, email distribution list, and Collaborative Inbox. Web forum Web or community forums in Google Groups offer users a ...

Google’s Collaborative Inbox can be used by your team to collaborate on messages received by a Google Group. With Google Groups, all members in your group can see inquiries sent to your support email ...

Collaborative Inbox Google Groups' Collaborative Inbox feature allows members to manage and reply to emails in the group. The group owner or manager assigns conversations to participants.

You can create a Google Group to regularly email with a large, specific group of contacts. Here's how to create and customize a Group.

Now everyone can create a group inbox and email address to collaborate on items -- which really beats wading through a gaggle of forwarded emails.

Here's an innovative tool that lets you carry on group conversations outside of your email inbox, reducing clutter and letting you communicate more effectively.

The collaborative inbox: Is it email's turn for innovation? According to McKinsey data, the average worker spends 28% of their workweek on email. But why are they using a tool that's 50 years old?

Google has introduced a much easier way to share documents for online, collaborative editing — using Google Groups. Previously, sharing Google Docs and Calendars was limited to two basic options ...