Kurt "CyberGuy" Knutsson explores how you can help troubleshoot a computer issue remotely on Windows or a Mac. There are a variety of options.

How to Fix a Microphone That Doesn't Work on an HP Laptop Work through these suggestions until you find the one that gets your microphone working again.

If your PC turns on, but the display shows nothing, there's a problem that needs fixing. Here are a few different ways to get it working again.

True supply chain visibility starts with making data capture so intuitive that frontline workers actually do it consistently.

Knowing the difference between HDMI and USB qualifies me as the local tech “expert,” so folks often invite me around to fix their computer problems. I’ll let you into a little secret, though ...

The holiday is a time to spend with family, but that also means fixing their computer problems. Here's how to fix your grandma's computer.

Overheating in a laptop is a serious problem and should not be taken lightly. In fact, the cooling system of the laptop should be an important consideration for you before buying. Black screen ...

If you’ve used a computer for a fairly long period of time then there’s a good chance that you’ve felt it getting slower over time. If you’re using it on a fairly regular basis, it’s ...

Drop your bags, fix a drink, and grab the Windows CD—it's time for the holiday ritual of fixing up your relatives' computer. Here are some tips and downloads to keep handy while you're cursing ...

While the global pandemic may not have changed your status as the go-to free tech support consultant for your family and group of friends, it’s probably limited how often you can visit them to ...

How To Fix Your Super Slow Computer Don't toss it, just give it some love (and much-needed storage space).

A disappearing mouse cursor can leave the most confident user feeling technologically helpless. Here are multiple strategies to retrieve a missing pointer.