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Cant Open JPG Files in Windows? Here's How to Fix It - MSN
So, if there's a problem with this app, it may fail to open any JPG files. To fix this, open the Microsoft Store and search for the Photos app.
To resolve the 'Word cannot open the existing file (Normal.dotm)' error, reset the Normal.dotm file, use Open and Repair, and disable add-ins.
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