Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support ...

Dell continues to win market share and turn out record quarterly profits, but two recent surveys show that the company has slipped, when it comes to a more subjective measurement: customer service.

Dell's Project Apex, revealed in late 2020, has become a commercial reality with the announcement of the first components of the Dell Technologies Apex portfolio, the new brand for the company's ...

Dell has opened a command center for its services business. The Round Rock, Texas-based PC maker said on Tuesday that it built its Enterprise Command Center to provide support 24 hours a day, 7 days a ...

The new password-protected service, unveiled Tuesday before hundreds of CES showgoers, allows users to easily back up data online and migrate it to a new laptop or desktop PC. Pricing for the new ...

Dell's Enterprise Mobility Management service has debuted a new service called Business Phone Service which is pitched as a virtual smartphone service. The solution, which is part of Dell's Mobile ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. This week I, and many of the Moor Insights & Strategy team, ...