Discover the best open-source CRM software options to enhance customer relationships for your business.

Chatwoot is building an open source customer engagement platform to challenge Zendesk, Salesforce's Service Cloud, Freshworks, and Intercom.

This dramatic improvement in the health of the open source ecosystem derives from two primary trends: a move toward more permissive, Apache-style licensing, coupled with an increase in open source ...

We list the best open source CRM solutions, to make it simple and easy to manage your customer relationships, without needing a subscription. Given the many different tools that represent the best ...

AT&T's switch to open-source AI from ChatGPT enabled cost savings and efficiency, helping the company retain thousands of customers.

It not only supports workflow automation, customer engagement, and AI decision-making, but also relies on the strong support of open source software and services. Pegasystems, located in Waltham, ...

One challenge we’ve found with using some open-source software is in the lack of customer support. Oftentimes, you’ll need to reference an online forum when it’s easier to get someone on the ...