Comcast has launched the industry’s first Large Button Voice Remote, a groundbreaking innovation designed for users with mobility, dexterity, or vision impairments.

[Photo: Comcast] As for the interface: It’s located at a web URL and has all the buttons you’d have on any remote, like “guide,” up and down arrow keys, and numbers.

Comcast – a company that has struggled in the past with bad press regarding its customer service – has managed to right itself with a relentless focus on customer experience.

To use eye control, customers can sign into Comcast’s web-based remote control and link it to their cable account. “From that point forward, each time the customer gazes at a button, the web ...

The collaboration behind Comcast’s new Large Button Voice Remote helped create a world-class experience, from end to end, for people with vision, mobility, and dexterity impairments.

The Large Button Voice Remote, which is available to X1 and Flex customers at no additional cost, combines Comcast’s voice control technology with industry-first advancements in accessible hardware ...