If your keyboard arrow keys are not working, the first thing that you should try is to connect your keyboard to another computer (if available) and test your arrow keys.

If your keyboard Arrow Keys are not scrolling webpages, and you cannot navigate Up or Down using keys in Google Chrome, then see this post.

If you're having problems with your Chromebook keyboard not working as expected, here are a few things you can try to fix it.

Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. Read further to get a resolution to this issue.