Zoho has previewed Zoho CRM for Everyone, a new set of capabilities aimed at democratizing CRM for all teams involved in customer operations. Zoho CRM for Everyone allows sales teams to communicate ...

Zoho is adding business intelligence to Zoho CRM with Zoho Reports integration. The move brings Zoho Reports' business intelligence and advanced reporting capabilities to the company's on-demand ...

Customer experience (CX) is no longer a one-department game. Yet, traditional CRM, often siloed for sales teams, can hinder collaboration and visibility across an organization. This disconnect can ...

For very small companies that can’t afford a big investment, the free version of the Zoho CRM offers all the core functionality a small business needs. For up to 10 users, everything from lead ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Zoho Corporation has announced significant enhancements to its Customer Experience (CX) platform with advanced AI features, alongside the launch of Ulaa Enterprise, a secure browser built for ...