Returned items cost U.S. companies $816 billion in 2022 and added 9.5 billion lb. of waste to landfills. Small fleets and owner-operators can pick up more freight during downtimes by helping retailers ...

Online retail sales are here to stay. In the U.S. alone, sales will surpass $1 trillion this year and are expected to reach $1.6 trillion by 2027, according to a new Forrester report. But along with ...

The unpredictable swings of the current economy are adding to what is an unquestionably tumultuous moment for retail. The industry facies uncertainty around what cargo will move in and out of the U.S.

What is as predictable as large end-of-year holiday retail sales figures? That many of those gifts will come rolling back. A report from the National Retail Federation and Appriss Retail estimated ...

A year ago, 16% of holiday shopping purchases were returned, according to data from Salesforce. With many Christmas 2023 purchases still within a returnable timeframe today, Salesforce anticipates a ...

What happens after a customer returns an item? The reverse logistics process starts. Reverse logistics is a type of supply chain management that moves goods from customers back to sellers or ...

When you order a pair of sweatpants online and don’t want to keep them, a colossal, mostly opaque system of labor and machinery creaks into motion to find them a new place in the world. From the ...

An efficient return warehouse operation is essential in driving customer satisfaction and retention, says Savills North America's head of industrial research Mark Russo. But he adds reverse logistics ...

A lease for a 250K-plus SF reverse logistics center in Fort Worth is the latest evidence of a surge in returns amid the growing prevalence of e-commerce. The Oak Grove Road industrial distribution ...

Return-happy consumers may be getting coal in their stocking this year, if recent moves by large retailers away from free returns are any indication. With economic trends shifting and consumer ...

Atlanta-based reverse logistics platform Pollen Returns has secured a patent for its tech-powered, direct-to-consumer returns solution. The tool brings together existing logistics operators, from mail ...

Reverse automation describes how technology is creating new human-centered jobs in the spaces where machines fall short, ...