HAMPTON ROADS, Va. - Ice makers not working, food spoiling and people desperate to get help about their refrigerators that they call problematic. A News 3 investigation looked into complaints about ...

Khristopher J. Brooks is a reporter for CBS MoneyWatch. He previously worked as a reporter for the Omaha World-Herald, Newsday and the Florida Times-Union. His reporting primarily focuses on the U.S.

NBC4 Responds got results for more consumers with broken Samsung ice makers. In February, NBC4 Responds helped Linda Kumbar get a refund for her $2,400 Samsung refrigerator. The ice maker continued to ...

Hundreds of complaints and one federal investigation later, Samsung refrigerators remain the appliances consumers most commonly report to the U.S. Consumer Product Safety Commission, alleging problems ...

Note to readers: This story has been updated to include an additional statement from Samsung. Food rotting quickly. Vital medications ruined. Families diagnosed with food poisoning. These are just a ...