Microsoft has started selling replacement parts for its Surface devices in the Microsoft Store, making it easier for owners to repair their own machines. Available components for Surface products ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Three months after the Surface Laptop 3 became available to consumers, a number of customers have taken to the Microsoft Community forum and Reddit to report incidents of a spontaneous hairline crack ...

Microsoft has finally started selling replacement parts for a select bunch of its Surface computer lineup — from its own store, this time around. The company says it will offer replacement components ...

Microsoft is now stating that they will fix mysterious and spontaneous cracks in Surface Laptop 3 displays as they may have been caused by a "foreign particle" introduced during manufacturing. In ...

When Microsoft announced the Surface Pro X, it highlighted the removable SSD, which is hidden behind a pop-up door alongside the SIM card and can be easily removed by taking out a single screw. But ...

In brief: iFixit has expanded its alliance with Microsoft, building on a partnership that was originally forged a couple of years ago. DIYers can now purchase genuine Microsoft replacement parts for ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...

is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...

Microsoft's Surface Pro line of devices have been increasing in popularity, as witnessed by the company's fifth-place showing in U.S. PC sales. However, problems for some Surface Pro 4 owners started ...

Forbes contributors publish independent expert analyses and insights. Ewan Spence covers the digital worlds of mobile technology. 12 November 2019, US, New York: The new MacBook Pro, recorded at an ...