An Amazon employee said: "This position was perfect for differently-abled people or for stay-at-home moms like me. And now it's been taken away." ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon is making cuts to its global customer service organization, impacting less than 1% of the division’s workforce, the company told sister publication CX Dive in an email Thursday. The workforce ...

A confidential Amazon document outlined Amazon's plans to monitor their customer service employees to catch potential data breachers.

November 24, 2023 Add as a preferred source on Google Add as a preferred source on Google Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done ...

The founder of Amazon and Blue Origin, Jeff Bezos, has sat down for the longest interview he has ever done, where he touched on many different aspects of his long career, including the iconic phone ...

amazon kindle with ads, kindle special offers, kindle with ads Amazon sells Special Offers Editions or Amazon Kindle with Ads to subsidize the initial purchase and save customers around $20. Many ...

Close-up of logo for Amazon Prime service on the side of a branded delivery truck in San Ramon, California; Amazon announced that it would hire thousands more delivery drivers to increase 1 day ...

Amazon Web Services Inc. today debuted the Amazon WorkSpaces Thin Client, a compact computer that workers can use to access cloud-based virtual desktops. A virtual desktop is a workstation hosted in a ...