Nothing is more frustrating for a fleet than bringing a truck back to a shop for a recurring problem. Given the cost of downtime, fleets expect repairs to be made correctly the first time. Yet, there ...

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The Public Company Accounting Oversight Board wants accounting firms to get to the root of their problems. In a new report, "Root Cause Analysis – An Effective Practice To Drive Audit Quality," board ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Incident response teams across application reliability, infrastructure resilience, ...

Metro officials said Thursday they’re committed to safely returning more troubled 7000-series railcars to service, though they’re still at a loss as to what’s caused the wheel-set issues that ...

Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

At some point, your PPC performance will take a nose-dive. Once you’ve managed PPC campaigns long enough, you will likely navigate numerous crises. Pinpointing the source of a specific issue can be ...

ORLANDO, Fla. — Five people are about to sit in a conference room at XYZ Fleet to determine why it has been difficult to recruit and retain their technicians. That was the scenario for the fictional ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

Kiwa PI Berlin has fixed faults in inverters at a PV plant in South Africa by using root cause analysis. The project had experienced up to 130 failures related to insulated gate bipolar transistors ...