When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Remote innovation is redefining scale, sustainability and services in today’s digital workplaces. For all the noise around AI and digital disruption, another revolution is unfolding – one that may not ...

Are you technically inclined and technically savvy? Do you enjoy troubleshooting and fixing internet issues? Can you explain technical issues in everyday language to help others when needed? Then, ...

Remote and hybrid work environments come with a myriad of benefits for both employers and employees. Employees enjoy the flexibility that comes with working from home, and many employers have found ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

The top five IT positions in demand now have some of the highest rates of allowing workers to work fully remote, according to a new report. Remote roles also affect pay. Remote work is reshaping ...

We get a lot of questions from readers with two-year associate's degrees who are frustrated because, even though they're ...

Legal industry experts weigh in on what to expect for remote, hybrid and other tech-enabled work arrangements, as well as the lingering effects of the pandemic, in the next year. Legal tech plays a ...

BeyondTrust has released security updates to fix a high-severity flaw in its Remote Support (RS) and Privileged Remote Access (PRA) solutions that can let unauthenticated attackers gain remote code ...

In the spring of 2020, many schools were forced to make a rapid switch to remote learning as districts around the country shut down in-person classrooms. Most districts had to make this switch in one ...