This paper establishes stochastic bounds for the phasal departure times of a heterogeneous-server queue with a recurrent input and Erlang service times. The multi-server queue is bounded by a simple ...

Citations: Bandi, Chaithanya, Dimitris Bertsimas, Nataly Youssef. 2018. Robust transient analysis of multi-server queueing systems and feed-forward networks. Queueing Systems. (3-4)351-413.

Motivated by telephone call centers, we study large-scale service systems with multiple customer classes and multiple agent pools, each with many agents. To minimize staffing costs subject to ...

Welcome to the second part of our tutorial on how to set up and secure a multi-server CrowdSec Security Engine installation. In the first part, I walked you through the setup of CrowdSec Security ...