ITIL is a framework of best practices for delivering IT services. Of all the concepts in IT, ITIL may be the most misunderstood. Here’s a look at what the IT Infrastructure Library is, why you might ...
With the updated version of ITIL imminent, I participated in a BrightTalk webinar on “what next for ITIL.” My views on this are very clear, that we need to “look back before we look forward.” I ...
Dubai, United Arab Emirates, June 4, 2007 - HP today announced it has enhanced its service management portfolio to help IT organizations put into operation the capabilities of the recently released IT ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback