Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...

The authors offer their opinion on the limitations of written witness statements in international arbitration and propose video-recorded evidence as an alternative. In international arbitration, as in ...

What comes to mind when you think of a mission statement? Many of us might think of corporate websites or self-help books, or the kind of tagline you might put in your LinkedIn bio. But a mission ...

You know why your business needs a mission statement–writing one clarifies your value and purpose, and having one helps to both communicate that information to others and guide day-to-day decision ...