Zendesk sees customer service as a way for its users to distinguish themselves from competitors and now allows them to bring that customer service advantage to their mobile, game and Web apps. The ...

Customer service and sales software provider Zendesk Inc. today announced that it has acquired artificial intelligence-powered workforce management solution Tymeshift Inc. for an undisclosed price.

Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer service ...

LONDON & SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc., today announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized ...

The age of direct to consumer is upon us and with it has come rising customer expectations and a need to consistently push to elevate the customer experience (CX). Consequently, the new strategic ...

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic investment from Zendesk, a global leader in customer service. This ...

AUSTIN, Texas, June 11, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (Customer Experience) technology and services innovator, today announced the expansion of its ...

Businesses are finally giving customer service the attention it deserves. While customer service has always been important, it’s vaulted to the forefront of business strategy, and for good reason.

Zendesk is looking to grow its customer service capabilities, and today it announced the acquisition of early-stage artificial intelligence startup Cleverly. The startup was also listed by TechCrunch ...