Few things are more frustrating than sitting down to print an important document only to be met with a big, bold error message. If you’ve ever seen your HP printer ...

Last week’s column on home printing brought some good emails this week. Here’s one from Mac: Your current column on printers hit my last nerve. I would love to see you do an expanded column on the ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...