Dealing with people who never have a nice word to say can be exhausting. It’s like they’re always carrying a cloud of ...

People are cynical--why wouldn't they be? They are overworked, bossed around, paying more, owning less, losing dreams and struggling with hope. Houses are still foreclosing. Two of my friends were ...

Whether valid or unfairly given, negative reviews present a challenge because they are publicly visible and can influence ...

Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to negative reviews online can affect how your business is perceived, so it's ...

Closeup portrait young serious corporate business woman deal maker reading news message on smart mobile phone holding eating sandwich isolated grey background. Human face expression. Social media app ...

In today’s digital marketplace, a single bad review can determine whether a customer walks through the door or walks away. In ...