The post Get to Know Your Customers by Asking the Right Questions appeared first on Self Employed.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Great customer relationships don’t just happen—they’re built through trust, responsiveness ...

AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with ...

It’s not just up to your sales or service teams to give good customer service; every employee plays a role. Learn how to build a customer-centric culture that exceeds customer expectations and sets ...

Nearly 70% of consumers will pay more for brands that they love. That is the epitome of successful relationship marketing. It involves getting to know customers by truly understanding who they ...

It is hard to overstate the importance of understanding customers—they are the lifeblood of our success. To make sure they stick around, we have to innovate constantly. A current opportunity for ...

Planning a trip can be exciting, but let’s be honest—it can also feel like a logistical nightmare. From juggling dates and budgets to narrowing down destinations and preferences, the process can ...

ShipStation reports that leveraging shipping data drives strategic decisions, reduces costs, enhances customer experience, ...