When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Everyone has that one question they dread answering in a job interview, but you've got to get through them all if you want to get the position. Whether you’re looking for your first job or your next ...

Now it’s time to prep for the conversation that’ll either improve or dampen your chances with a potential employer. Here’s a quick list of what you should say and do during an interview versus what ...

Recruitment, Job application, contract and business employment concept. Hand giving the resume to the recruiter to review the profile of the applicant. You’ve finally landed an interview for your ...

Your answers to common interview questions play a pivotal role in securing a job offer. By preparing and practicing your answers to typical interview questions, you’ll boost your chances of impressing ...

My niece Marley recently had a job interview for a quirky Michigan-based retailer. Towards the end of the interview, the manager asked her: “If Batman and Lobster Boy got into a fight, who would win?” ...

Years ago, I worked at a pizzeria, and I remember chatting with one of the managers on a slow afternoon. She was going through job applications, looking for someone to work the register for a few ...

When filling a job opening, employers are often looking for someone qualified and knowledgeable for the role, someone coworkers could tolerate, if not outright enjoy working with -- and someone who ...

Once you have decided to launch a job search, the job interview is likely the most critical part of the process—potentially leading to a life-changing position. But when tricky or difficult questions ...