Representatives from government agencies and industry who are implementing an Extensible Markup Language (XML) model to help improve information sharing among their justice information systems can ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

When nonprofits are searching for a cloud-based solution, help desk, project management tool, single sign-on portal, development tool or online workspace for digital documentation, the first thing ...

I wasn't sure if this was appropriate for The Server Room or The Boardroom but here goes... We have an ICT department supporting 11,500 users, 7000 desktops and laptops, including an Acute hospital ...

Project plans sometimes go off the rails. That’s always been the case, and with the perfection of the human race nowhere on the horizon, it will remain true. But we can reduce the number of projects ...