One morning this past January, the Head of Operations for a bank I‘ve worked with for a few years called me in to her office. “Chris, I have some feedback I need to share with you. You said something ...

L-R: Jonathan Keyser, Dieter Gable, Jodi Low, E. Tanner Milne, Brett Farmiloe, Suzanne Kinney, Steve Dodenhoff Phoenix Business Journal Leadership Trust By Phoenix Expert Panel® Visit Website Phoenix ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I examine an important use of generative AI ...

Last week’s lesson looked at giving performance feedback. Today, we explore getting meaningful feedback. By meaningful feedback, I mean asking employees, volunteers, customers for input, assessment or ...

If you want to grow, receiving constructive feedback can help. The problem is that few people are good at delivering it effectively. Making matters worse, most of us bristle when we’re on the ...

At some point, you’ve asked a firefighter how things were going and heard one of the usual one-word responses: “Fine,” “Good,” or “Okay.” Whether it was about a recent call, a new station assignment, ...

Refining your personal brand requires more than just self-reflection. We asked industry experts how they use feedback from others to refine and improve their personal brand. Here are the methods they ...

If there's one area where entrepreneurs can agree, it's that the key to any successful business is consistently delivering what customers want. Without a happy customer base making repeat purchases ...

Founder and CEO of StringCan Interactive, a digital marketing agency launched in 2010 in Scottsdale, Arizona. To continue reading this content, please enable ...

One morning this past January, the head of operations for a bank I‘ve worked with for a few years called me in to her office. “Chris, I have some feedback I need to share with you. You said something ...