Meaningful feedback from clients helps you identify what you are doing well as their advisor and pinpoint the areas that may need improvement. But what are some of the most effective ways to collect ...

Although popular right now, AI is not always the answer to building products that result in customer success. In the world of software and apps, I believe that understanding client feedback is more ...

Navigating the marketing world today is like keeping up with a never-ending game of trend-chasing. Things move fast, and staying in sync with clients is crucial. The current landscape reveals ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

Understanding your customer’s sentiment is now more crucial than ever. AI can help monitor and predict customer feelings. Let’s be honest. We live in a world where a tweet or review can make or break ...

Absolute Engagement, the long-time provider of client feedback surveys, has stepped into the advisor fintech market. The company launched the Absolute Engagement Engine to capture real-time input from ...

Designers and clients often speak different “languages,” not because they disagree but because interpreting feedback across ...

From asking for a raise to getting to a flexible work schedule or a sabbatical, we got advice from people who have successfully gotten what they asked for. How To Manage Client Feedback It’s never ...

IRC Virginia has long sought and valued feedback about our services. Now, our new Client Voice Initiative (CVI) takes this commitment one important step further: The program strives to ensure that our ...