The proliferation of online reviews has transformed consumer decision-making, yet it has also given rise to sophisticated schemes of fake review generation and spam. Researchers have developed a ...

Trustpilot, formed in 2007, is a site that aggregates user reviews of companies and websites. The company boasts 238 million reviews on its site, having reviewed nearly a million sites across 50 ...

With the rise of artificial intelligence, it's becoming harder to discern what is real and fake online. The creation of easily accessible generative language models, like Chat GPT, has made using AI ...

Google is crediting its AI advancement, such as Gemini, to help detect and remove fake reviews and listings within Google Maps. “AI has been a pivotal tool in helping us stop scammers in their tracks, ...

In the age of online reviews, a single fabricated comment can have a devastating impact on a healthcare provider's reputation. Research indicates that approximately 10.7% of reviews on Google are fake ...