Overview: AI chatbots provide 24/7 banking support, delivering instant responses, faster transactions, and improved customer satisfaction.Personalized, data-dri ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from the ...

Although colleges have tested different ways for chatbots to help students for years, new artificial-intelligence tools can allow chatbot use to go further, giving students more-personalized support ...

Forbes contributors publish independent expert analyses and insights. Conversational AI is rapidly transforming how we interact with technology, enabling more natural, human-like dialogue with ...

The proposed rules come as Chinese artificial intelligence chatbot startups Minimax and Z.ai have this month filed for Hong ...

From multimodal copilots to autonomous agents, some companies are banking on AI to transform every layer of the customer experience. AI-powered customer interactions are rapidly evolving, with ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

Neurotechnology is a developer of high-precision algorithms and software based on deep neural networks and other AI-related technologies. Neurotechnology expands AI-powered offerings with custom ...

AI Jesus chatbots may be free, but the revenue is generated by advertising. As with other digital platforms, the main advertisers are determined by a user’s algorithms. Only Text with Jesus offers ...

Wayfair sees personalized, streamlined customer interaction as key to retaining and attracting customers. Casey's General Stores is offering shoppers digital coffee recommendations with a dash of ...