A recent update to the T-Mobile app has removed chat support via the app for most users, though some iOS users still see the option. Users can still contact T-Mobile support through T-Force on social ...

Live chat software services first emerged in the early 2000s, but struggled to gain traction at first, as customers were more comfortable speaking to a representative directly. However, the technology ...

Chat support brings real-time customer service to the online consumer, often appearing on a business’s website or application as a pop-up dialogue box. The availability of chat support on a company’s ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...

WhatsApp is set to introduce a 'Chat with Us' feature, enhancing user experience by allowing direct connection with the support team via the web app. Users can request human assistance if AI-generated ...

You can now use chat to talk to IT support! Have a technology question? Now you can get your questions answered via chat! Go to IT Support Chat Chat will be available during normal business hours.

When you're in crisis and looking for some support, it might be hard to know who to turn to. Thankfully, help might be just a text message away. A growing number of crisis lines provide people in need ...

Posts from this topic will be added to your daily email digest and your homepage feed. is an editor covering deals and gaming hardware. He joined in 2018, and after a two-year stint at Polygon, he ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...