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There are four main types of communication styles: passive, aggressive, passive aggressive, and assertive. These styles can impact our relationships as they affect the way in which we communicate our ...

One morning, a customer approached the counter and said, “Good morning!” I’d love a cappuccino with oat milk, extra hot, please. I appreciate it – thank you!” The barista nodded and got to work. A few ...

In the small, exclusive world of private equity, there is an emerging stereotype that successful partners must embody a specific set of characteristics to excel. Feeling comfortable and energized by ...

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...