A U.S. Postal Service supervisor pleaded guilty to federal charges in California after stealing more than $300,000 worth of checks, collectibles and other goods. Joivian Tjuana Hayes, 36, agreed to a ...

A U.S. Postal Service worker was arrested Thursday on suspicion of swiping more than 20 checks from the mail and depositing $281,000 into various bank accounts under her name, authorities said.

Some airport service workers are demanding better wages and benefits. Some airport workers at Charlotte International Airport are on strike days before holiday travel ramps up for Thanksgiving due to ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Ayelet Sheffey Every time Ayelet publishes a story, you’ll get an alert straight to your inbox!

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...

A foreign service worker whose pregnant wife allegedly was denied emergency medical transport while stationed abroad has filed an affidavit in federal court against the Trump administration, claiming ...

Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...

Service workers at Charlotte Douglas International Airport (CLT) in Charlotte, North Carolina, went on strike Monday morning after an overnight vote in favor of the move, which comes as the ...

Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...